Troubleshooting
Problem
In IBM Rational DOORS Next Generation, when trying to register the Data Collection Component (DCC) application, you may recieve a "service failed to activate" error.
Symptom
Error Message:
"The "com.ibm.team.repository.service.internal.
ServerStatusRestService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.mapping.
IJPIMappingService", failed to be activated. ID CRJAZ1972E"
[{"Product":{"code":"SSUVLZ","label":"IBM Engineering Requirements Management DOORS Next"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Data Collection Component","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"6.0;6.0.1;6.0.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSPRJQ","label":"IBM Engineering Lifecycle Management Base"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSF34G","label":"IBM Engineering Lifecycle Management Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSUVV6","label":"IBM Engineering Test Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21987523