Troubleshooting
Problem
Passive Authentication on the Security network Protection (XGS) sensor is logging events as "unauthenticated user" when the user should be authenticated.
Symptom
The XGS is logging events from an authenticated user as "unauthenticated user" even though the Logon Event Scanner is installed on the Active Directory Domain Controller (AD DC) and the user should be authenticated.
[{"Product":{"code":"SSHLHV","label":"IBM Security Network Protection"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Identity","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.3.2;5.3.3","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
24 January 2021
UID
swg21980531