Troubleshooting
Problem
When managing Windows Service IDs with PIM, it's often advised to create a Scheduled Task (in Windows) to routinely run the configure-serivces command (in order to ensure the managed Windows Services have the correct passwords, etc).
Symptom
When running the command manually, this may be successful, but when executing the scheduled task this fails with the following error:
in View Requests:
..credential for <servicename> could not be updated, with error code 5.
in the appidlog, the following:
Failed to update credentials:errno=0,ret=2:Access denied
[{"Product":{"code":"SSRQBP","label":"IBM Security Privileged Identity Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"IBM Security Privileged Identity Manager","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.0.2;2.1.0;2.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21979918