IBM Support

On Linux, the launchpad does not open when opening launchpad.sh from the terminal

Troubleshooting


Problem

For Rational Performance Tester, Rational Functional Tester 9.2 and newer, Rational Test Workbench Web UI Tester 9.1.1.1 and older, Rational Service Tester for SOA Quality, Rational Test Virtualization Server, Rational Performance Test Server, and Rational Test Workbench Mobile Test Edition, when you open launchpad.sh from the terminal on the Linux platform, the launchpad does not open.

Cause

The problem is caused by Mozilla Firefox version 43 and 44.

Resolving The Problem

To start the launchpad, use ./imLauncherLinux.sh that is also located in the same folder as launchpad.sh.

Else, install Mozilla Firefox version 42 or earlier on the computer.

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Document Information

Modified date:
07 May 2019

UID

swg21978468