Troubleshooting
Problem
Unable to open a profile in FileNet Content Engine Configuration Manager User Interface (CMUI) on Redhat Linux 7.x.
Symptom
CMUI will javacore with the following in the javacore.txt
1XHEXCPCODE J9Generic_Signal_Number: 00000004
1XHEXCPCODE Signal_Number: 0000000B
1XHEXCPCODE Error_Value: 00000000
1XHEXCPCODE Signal_Code: 00000080
1XHEXCPCODE Handler1: F7169E6A
1XHEXCPCODE Handler2: F711400A
1XHEXCPCODE InaccessibleAddress: 00000000
NULL
1XHEXCPMODULE Module: /lib/libcairo.so.2
1XHEXCPMODULE Module_base_address: D5436000
[{"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Content Engine","Platform":[{"code":"PF016","label":"Linux"}],"Version":"5.5.0;5.2.1.7;5.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
28 April 2025
UID
swg21978390