Troubleshooting
Problem
With IBM InfoSphere Guardium, sometimes the guard_tap.ini file content may get lost (usually as an undesirable and unintended effect of some external, non Guardium related, action or problem that occurred on the database server). When this happens, the Guardium STAP status shows red on the Guardium appliance despite the GUARDIUM_STAP service is running on the Services Panel.
Symptom
The STAP status is red.
No traffic is being captured.
The GUARDIUM-STAP service is running on the server.
guard_tap.ini content is blank (or incomplete, missing lines).
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium S-TAP","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.0;10.0.1;9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21978371