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Connect:Direct File Agent 1.4 install issue on Windows Server 2012 R2

Troubleshooting


Problem

IBM Sterling Connect:Direct File Agent 1.4 will not install on Windows Server 2012 R2

Symptom

No log file of this name will be generated:

IBM_Sterling_Connect_Direct_File_Agent_InstallLog.log

Normally this log file will be generated in your chosen File Agent Install Directory when the Installer could successfully start.

[{"Product":{"code":"SSHPZT","label":"IBM Sterling Connect:Direct File Agent"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"1.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
24 July 2020

UID

swg21978366