HD11674: CATIA CRASHES WITH THE SUPPLIED CATSETTINGS

APAR status

• Closed as program error.

Error description

• Scenario:
  1-Unzip the CATSettings.zip item
  2-Delete your CATSettings and copy the supplied
  CATSetting into your Settings directory
  3-Open CATIA V5R11SP2
  4-Go to Tools/Options/General/Document.  Notice
  the configuration on this panel.
  5- Open  Product-206.CATProduct
  6-CATIA seems to load most of the documents, but
  the ?Loading in progress panel? never seems to go
  away. We left CATIA running in this state for over
  an hour ? the panel was still up
  7-Attempt to remove the panel by hitting the ?x? on
  the upper right hand corner.
  8-RESULT: CATIA does not remove the panel.  This
  Error #1 (but not the main problem of this
  scenario).
  EXPECTED RESULT: The panel should be removed
  by CATIA once the ?x? is hit
  9-Now hit the ?+? on the ?Products? element on the
  PPR tree
  10-RESULT: CATIA crashes.  This is Error #2 (the
  main problem of this scenario).  (Refer to the
  included abend trace file).
  EXPECTED RESULT: The Products list should be
  expanded
  11-Now bring CATIA back up; go to
  Tools/Options/General/Document and move
  the ?Folder of the pointing document? option to the
  top, leaving it active (?Yes?), and turn the rest of
  the options on that list to inactive. (Note: After you
  change the options on this panel you are warned to
  log off and back on; if you don?t log off, OK this
  panel and bring it back up again, you will see the
  OLD options return!  Because of this uncertainty
  that your new options are in effect, make sure you
  log off CATIA and back on again.)
  12-Open the Product-206.CATProduct.
  13-The user now gets the warning message stating
  a CGR file is missing. This is the expected result.
  .
  14-Close the warning panel, and select the T1-1.1
  under the Product list of the tree.
  15-Select the File/Desk and notice T1-1.cgr is
  missing
  16-Now log off CATIA without saving anything,
  delete all the CATSetting again, and log back on to
  CATIA again - we will be using the Dassault default
  settings without any modifications.
  17-Open Product-206.CATProduct
  18-User now doesn?t receive the any warnings
  about the CGR file!
  19-Select the T1-1 from the Product list, Select
  File/Desk notice the T1-1.cgr is not shown as
  missing!
  20-RESULT: We have inconsistent results: on the
  one hand, with the supplied CATSettings, CATIA
  crashes; on the other hand, when we change the
  Options as in Step 12 above, CATIA complains
  about a .cgr file missing, and finally, when we use
  the default CATIA CATSettings, there are no
  warnings issued about the .cgr file and Desk shows
  nothing missing.  This inconsistency is Error #3.
  EXPECTED RESULTS: Consistent behavior,
  independent of CATSettings.
  
  
  
  .
  

Local fix

Problem summary

• CATIA crashes with the supplied CATSettings
  Scenario:
  1-Unzip the CATSettings.zip item
  2-Delete your CATSettings and copy the supplied
  CATSetting into your Settings directory
  3-Open CATIA V5R11SP2
  4-Go to Tools/Options/General/Document.  Notice
  the configuration on this panel.
  5- Open  Product-206.CATProduct
  6-CATIA seems to load most of the documents, but
  the ?Loading in progress panel? never seems to go
  away. We left CATIA running in this state for over
  an hour ? the panel was still up
  7-Attempt to remove the panel by hitting the ?x? on
  the upper right hand corner.
  8-RESULT: CATIA does not remove the panel.  This
  Error #1 (but not the main problem of this
  scenario).
  EXPECTED RESULT: The panel should be removed
  by CATIA once the ?x? is hit
  9-Now hit the ?+? on the ?Products? element on the
  PPR tree
  10-RESULT: CATIA crashes.  This is Error #2 (the
  main problem of this scenario).  (Refer to the
  included abend trace file).
  EXPECTED RESULT: The Products list should be
  expanded
  11-Now bring CATIA back up; go to
  Tools/Options/General/Document and move
  the ?Folder of the pointing document? option to the
  top, leaving it active (?Yes?), and turn the rest of
  the options on that list to inactive. (Note: After you
  change the options on this panel you are warned to
  log off and back on; if you don?t log off, OK this
  panel and bring it back up again, you will see the
  OLD options return!  Because of this uncertainty
  that your new options are in effect, make sure you
  log off CATIA and back on again.)
  12-Open the Product-206.CATProduct.
  13-The user now gets the warning message stating
  a CGR file is missing. This is the expected result.
  .
  14-Close the warning panel, and select the T1-1.1
  under the Product list of the tree.
  15-Select the File/Desk and notice T1-1.cgr is
  missing
  16-Now log off CATIA without saving anything,
  delete all the CATSetting again, and log back on to
  CATIA again - we will be using the Dassault default
  settings without any modifications.
  17-Open Product-206.CATProduct
  18-User now doesn?t receive the any warnings
  about the CGR file!
  19-Select the T1-1 from the Product list, Select
  File/Desk notice the T1-1.cgr is not shown as
  missing!
  20-RESULT: We have inconsistent results: on the
  one hand, with the supplied CATSettings, CATIA
  crashes; on the other hand, when we change the
  Options as in Step 12 above, CATIA complains
  about a .cgr file missing, and finally, when we use
  the default CATIA CATSettings, there are no
  warnings issued about the .cgr file and Desk shows
  nothing missing.  This inconsistency is Error #3.
  EXPECTED RESULTS: Consistent behavior,
  independent of CATSettings.
  
  
  
  .
  

Problem conclusion

• The problem was corrected. The behavior is now consistence what
  ever the CATSettings.
  .
  THIS PROBLEM WILL BE FIXED ON CATIA VERSION 5 RELEASE 13 GA lev
  el.
  NOTE THAT THIS PROBLEM WILL ALSO BE FIXED ON V5R12SP03.
  
  .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CATIA V5/NT/200

• Fixed component ID

  569151000

Applicable component levels

• R512 PSN

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