Troubleshooting
Problem
After running the SiteProtector Core update from the Console, there is no shortcut created in the Start menu.
Symptom
You run the SiteProtector Core update from the Console. After the update completes, you will see a pop-up message similar to the following:

However, when you go to the Start menu on the Application Server computer, the shortcut was not created.

However, when you go to the Start menu on the Application Server computer, the shortcut was not created.
[{"Product":{"code":"SSETBF","label":"IBM Security SiteProtector System"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Xpress Update Server","Platform":[{"code":"PF033","label":"Windows"}],"Version":"3.0;3.1.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
22 January 2021
UID
swg21977923