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Receive the error message: Unable to load the component configuration class - com.filenet.server.adaptor.RMconfigurationModule when attempting to view the properties of any Process Engine Component queues.

Troubleshooting


Problem

After upgrading to Content Platform Engine (CPE) 5.2.1, receive the error message: Unable to load the component configuration class - com.filenet.server.adaptor.RMconfigurationModule when attempting to view the properties of any Component queues.

Symptom

Here is the pop-up message :


[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"5.2;5.2.1;5.2.1.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21977695