IBM Support

Can't deploy entry template by using IBM Content Navigator Deployment Manager 2.0.3

Troubleshooting


Problem

We are trying to use deployment manager to deploy about 30 entry templates. We got an error when we try to convert assets. 2016-01-14 16:48:31,545 ERROR [ModalContext] com.filenet.deployment.common.Executor - Unable to convert the assets. 39 items processed: 38 succeeded, 1 failed. 2016-01-14 16:48:31,545 ERROR [ModalContext] com.filenet.deployment.common.Executor - Mapping error encountered while processing the following object - Class: CmXTFolderPreferences, Id: {E8DAC8A8-1C30-4154-B55A-95E24F2F599F} Unable to process content of element -- content is not XML. 2016-01-14 16:48:31,545 ERROR [main] com.filenet.deployment.rcp.Plugin - Convert Assets - 52APPDEV2-52SYSDEV Unable to convert the assets. 39 items processed: 38 succeeded, 1 failed. Mapping error encountered while processing the following object - Class: CmXTFolderPreferences, Id: {E8DAC8A8-1C30-4154-B55A-95E24F2F599F} Unable to process content of element -- content is not XML.

Symptom

Resolving The Problem

This is the current designed behavior for entry templates created in IBM Content Navigator. IBM Content Navigator created templates are new in ICN 2.0.3. Therefore, the current behavior only transfers the entry template without converting/mapping it's content as the customer would like.

If you has WorkplaceXT you can use WorkplaceXT created entry templates as a workaround until functionality is added for ICN created entry templates.

[{"Product":{"code":"SSEUEX","label":"IBM Content Navigator"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"ICN and CM FileNet","Platform":[{"code":"PF033","label":"Windows"}],"Version":"2.0.3.6;2.0.3.5;2.0.3.4;2.0.3","Edition":"Enterprise","Line of Business":{"code":"LOB18","label":"Miscellaneous LOB"}}]

Document Information

Modified date:
17 June 2018

UID

swg21977629

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