IBM Support

Unexpected Security Prompt When Opening Microsoft Office Files

Troubleshooting


Problem

When opening Microsoft Documents from within TRIRIGA, Windows prompts for credentials. It does not happen for other documents such as PDFs.

Symptom

Windows credentials being asked as soon as you click to open a Microsoft Office document.

[{"Product":{"code":"SSHEB3","label":"IBM TRIRIGA Application Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"IBM TRIRIGA Application Platform","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21976459