IBM Support

When installing InfoSphere MDM in GUI mode, Installation Manager fails to open the configuration console

Troubleshooting


Problem

When performing an InfoSphere MDM installation in GUI mode, IBM Installation Manager closes immediately after the configuration command is selected. The files have been unpacked and installed, but the post-installation configuration console is not launched.

Symptom

When InfoSphere MDM installation is performed, IBM Installation Manager closes immediately after the configuration command is selected for execution.

[{"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"11.5","Edition":"Standard Edition;Advanced Edition;Collaborative Edition","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSWSR9","label":"IBM InfoSphere Master Data Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSFV65","label":"InfoSphere Master Data Management Reference Data Management Hub"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"","label":""}}]

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Document Information

Modified date:
27 April 2022

UID

swg21975169