IBM Support

Broken Pipe Exception Error seen in TRIRIGA server.log

Troubleshooting


Problem

When looking at the server.log file from TRIRIGA, the system administrator can observe Broken Pipe errors. How those errors impact the system and what they mean?

Symptom

No symptoms are observed in the system front-end.

Cause

This can be caused when a user calls a page but then closes the session prior to the page loading.
It can also be an indicator of poor performance.

Environment

This is observed in Linux environments running Weblogic

Diagnosing The Problem

Look for the server.log entry:

2016-01-11 01:32:10,896 ERROR [com.tririga.platform.error.ErrorHandler]([ACTIVE] ExecuteThread: '4' for queue: 'weblogic.kernel.Default (self-tuning)') Report handled exception: com.tririga.platform.error.PlatformRuntimeException: java.io.IOException: Broken pipe[MID-1070145274]

Resolving The Problem

There is no known resolution to this problem. It is recommended that the system administrator engage the DBA and, on Oracle, ask for AWR reports. That should give you a feel for where long-running queries or heavy page loading occurs.
It is also recommended that the system administrator review the TRIRIGA Best Practices for System Performance paper and ensure that all have been followed to optimize performance.

[{"Product":{"code":"SSPN97","label":"IBM TRIRIGA Application Builder"},"Business Unit":{"code":"BU055","label":"Cognitive Applications"},"Component":"IBM TRIRIGA Application builder","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 June 2018

UID

swg21974666