Troubleshooting
Problem
User configures their FAP subsystem to publish several (for example 19) periods. - For example, customer publishes company Structure 1401SG through 1508SG and 1401AC. User runs an initial publish. This works OK (no error). User then re-configures FAP to publish more periods (for example 20). - In one real-life example, they simply added one more (1509SG) User then runs a new initial publish. This fails (error inside FAP client log).
Symptom
Inside the FAP Client 'Error' log section:
Could not create stub TI Process: Company_Process
If the user hovers their mouse over the error message, they see a new message (one of the two shown below):
-The Server Object could not be found
- SystemServerConnectionInvalid
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.0","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21974510