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QRadar: Unable to integrate Amazon AWS logs with QRadar

Troubleshooting


Problem

When attempting to integrate data from Amazon AWS CloudTrail with QRadar, the log source status displays a warning and no event data is retrieved.

Symptom

The error message displayed in /var/log/qradar.error is as follows:

[ecs-ec] [Amazon AWS S3 REST API Protocol Provider Thread: class com.q1labs.semsources.sources.amazonawsrest.AmazonAWSRESTProvider29154] com.q1labs.semsources.sources.amazonawsrest.utils.web.SimpleRESTFileLister: [ERROR] [NOT:0000003000][x.x.x.x/- -] [-/- -] Exception encountered when trying to list files from remote Amazon S3 bucket


[ecs-ec] [Amazon AWS S3 REST API Protocol Provider Thread: class com.q1labs.semsources.sources.amazonawsrest.AmazonAWSRESTProvider29154] java.io.IOException: Server returned HTTP response code: 403 for URL https://myexamplebucket.s3.amazonaws.com/?prefix=AWSLogs&marker=
[ecs-ec] [Amazon AWS S3 REST API Protocol Provider Thread: class com.q1labs.semsources.sources.amazonawsrest.AmazonAWSRESTProvider29154] at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1639)

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations - 3rd Party","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.2","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21974487

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