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In IBM Sterling B2B Integrator the LDAP authentication fails with error "LDAP: error code 49 - Invalid Credentials"

Troubleshooting


Problem

In IBM Sterling B2B Integrator (SBI), the LDAP authentication fails with error "LDAP: error code 49 - Invalid Credentials" LDAP Configuration details in customer_overrids.properties: #INTRANET LDAP authentication_policy.authentication_2.className=com.sterlingcommerce.woodstock.security.LDAPAuthentication authentication_policy.authentication_2.display_name=Intranet LDAP ## enable ldap authentication (true, false) default=false authentication_policy.authentication_2.enabled=true ## jndi parameters for ldap connections authentication_policy.authentication_2.jndi_factory=com.sun.jndi.ldap.LdapCtxFactory authentication_policy.authentication_2.server=pages.test.com authentication_policy.authentication_2.port=389 authentication_policy.authentication_2.security_type=simple authentication_policy.authentication_2.principle=uid=Test_user1,c=in,ou=testpages,o=test.com authentication_policy.authentication_2.credentials=******* ## comment out or leave as blank on this property if the server is not going to use SSL for the security protocol. ## authentication_2.security_protocol=ssl ## search parameters for user password authentication_policy.authentication_2.password_attribute=userPassword authentication_policy.authentication_2.search_root=c=in,ou=testpages,o=test.com authentication_policy.authentication_2.search_filter=(uid=) authentication_policy.authentication_2.with_user_bind=true

Symptom

Error message in the authentication.log:


[2015-12-21 23:29:08.192] DEBUG SecurityManager user:Test_user1 attempting to log in (SSO:false)
[2015-12-21 23:29:08.193] DEBUG LDAPAuthentication user:Test_user1 is identified as an EXTERNAL User
[2015-12-21 23:29:08.193] DEBUG LDAPAuthentication performing LDAP search....
[2015-12-21 23:29:08.193] ALL LDAPAuthenticationLDAP port:ldap://testpages.test.com:389
[2015-12-21 23:29:08.798] ERROR LDAPAuthentication LDAP authentication has failed with exception for user:Test_user1
[2015-12-21 23:29:08.799] ERROR [1450720748798] [LDAP: error code 49 - Invalid Credentials]
[2015-12-21 23:29:08.799] ERRORDTL [1450720748798]javax.naming.AuthenticationException: [LDAP: error code 49 - Invalid Credentials]
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3099)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3045)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2847)
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2761)
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:328)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:205)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:223)
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:166)
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:96)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:695)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:318)
at javax.naming.InitialContext.init(InitialContext.java:253)
at javax.naming.InitialContext.<init>(InitialContext.java:227)
at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:112)
at com.sterlingcommerce.woodstock.security.LDAPAuthentication.isAuthenticated(LDAPAuthentication.java:123)
at com.sterlingcommerce.woodstock.security.AuthenticationService.isAuthenticated(AuthenticationService.java:549)
at com.sterlingcommerce.woodstock.security.SecurityManager.isAuthenticated(SecurityManager.java:520)
at com.sterlingcommerce.woodstock.security.User.isAuthenticated(User.java:463)
at com.sterlingcommerce.woodstock.ui.UserAutho.isAuthenticated(UserAutho.java:110)
at com.sterlingcommerce.woodstock.ui.EntityObject.isAuthorized(EntityObject.java:454)
at com.sterlingcommerce.neo.security.GISAuthentication.loginWrapped(GISAuthentication.java:361)
at com.sterlingcommerce.neo.security.GISAuthentication.login(GISAuthentication.java:238)
at org.apache.jetspeed.services.JetspeedAuthentication.login(JetspeedAuthentication.java:90)
at org.apache.jetspeed.services.JetspeedSecurity.login(JetspeedSecurity.java:166)
at org.apache.jetspeed.modules.actions.JLoginUser.doPerform(JLoginUser.java:296)
at org.apache.turbine.modules.ActionEvent.perform(ActionEvent.java:148)
at org.apache.turbine.modules.ActionLoader.exec(ActionLoader.java:122)
at org.apache.turbine.Turbine.doGet(Turbine.java:509)
at org.apache.turbine.Turbine.doPost(Turbine.java:658)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:713)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:806)
at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1221)
at com.sterlingcommerce.woodstock.ui.dlsso.DLSSOFilter.doFilter(DLSSOFilter.java:259)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
at com.sterlingcommerce.woodstock.ui.SecurityExtensionFilter.doFilter(SecurityExtensionFilter.java:127)
at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1212)
at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:399)
at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:768)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:450)
at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:544)
at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:959)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:406)
at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:410)
at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:451)

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"External Authentication Server","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF012","label":"IBM i"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All","Edition":"All Editions","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
08 November 2019

UID

swg21973809

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