HD57120: XPSP2:CATSYSDEMON ERROR AFTER STARTING + EXITING FROM CATIAV5 W ITH A SPECIFIC ENVIRONMENT CALLING CATSYSDEMON (SUCH AS 3DCOM)

APAR status

• Closed as unreproducible in next release.

Error description

• XPSP2:CATSysdemon error after starting + exiting
  from CATIAV5 with a specific environment calling
  CATSysdemon (such as 3DCOM).
  .
  SCENARIO:
  1- Kill CATSysDemon.exe in task Manager.
  2- Disable Backbone service
  3- Start CATIA V5 with an environment which
  starts the CATSysdemon (3DCom for example)
  4- Verify that CATSysDemon has started in Task
  Manager
  5- Close CATIA
  PROBLEM:
  Five minuts after CATIA closure, warning message
  appears from Microsoft explaining that the
  CATSysdemon did not close correctly.
  .
  

Local fix

Problem summary

• XPSP2:CATSysdemon error after starting + exiting from CATIAV5 w
  ith a specific environment calling CATSysdemon (such as 3DCOM)
  XPSP2:CATSysdemon error after starting + exiting
  from CATIAV5 with a specific environment calling
  CATSysdemon (such as 3DCOM).
  .
  SCENARIO:
  1- Kill CATSysDemon.exe in task Manager.
  2- Disable Backbone service
  3- Start CATIA V5 with an environment which
  starts the CATSysdemon (3DCom for example)
  4- Verify that CATSysDemon has started in Task
  Manager
  5- Close CATIA
  PROBLEM:
  Five minuts after CATIA closure, warning message
  appears from Microsoft explaining that the
  CATSysdemon did not close correctly.
  .
  

Problem conclusion

Temporary fix

Comments

• THE PROBLEM WAS SUBMITTED ON :
  CATIA VERSION 5 RELEASE 16 SP04
  .
  THIS PROBLEM IS NOT REPRODUCIBLE ON :
  CATIA VERSION 5 RELEASE 18 GA level, ON
  V5R17SP02 AND V5R16SP08.
  Note that this problem is also not reproducible on
  V5R16SP5.
  .
  Incident Diagnosis
  XPSP2:CATSysdemon error after starting + exiting
  from CATIAV5 with a specific environment calling
  CATSysdemon (such as 3DCOM)
  .
  Reason
  UR
  .
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CATIA V5 NT>XP

• Fixed component ID

  569151000

Applicable component levels

• R516 PSN SP51608

     UP06/11/27 I 1000

• R517 PSN

     UP