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Error: "Character content other than whitespace" after reimaging or updating an XGS sensor

Troubleshooting


Problem

You might find that you are receiving an error referencing "whitespace" in the Schedule Objects policy after installing firmware 5.2 or updating from firmware 5.2 to 5.3.1.x.

Symptom

The following error will be displayed in the XGS System Events:

mesa_translate[3095]: Element '{http://www.iss.net/cml/alps/schedule_objects}policy': Character content other than whitespace is not allowed because the content type is 'element-only'.

[{"Product":{"code":"SSHLHV","label":"IBM Security Network Protection"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Installation","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.2.0;5.3.1","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]

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Document Information

Modified date:
24 January 2021

UID

swg21964989