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Guardium Teradata ATAP activation error "id: guardium: No such user"

Troubleshooting


Problem

When activating the Guardium ATAP for Teradata you see error "id: guardium: No such user". The GUI reports for this traffic are missing OS User and Source Program.

Symptom

Example of the message you see on DB Server when activating ATAP:

/usr/local/modules/ATAP/current/files/bin/guardctl --db-instance=instance_1
activate
Matching module found - teradata is supported by
/usr/local/GIM/modules/ATAP/current/files/lib64/libguard-atap-teradata-any
Installing ATAP library
/usr/local/GIM/modules/ATAP/current/files/lib64/libguard-atap-teradata-any-64.so
in /usr/lib64
Creating permissions
id: guardium: No such user
Set 540 bytes for 'executor/env' in file
'/opt/teradata/tdat/pde/14.10.05.08/bin/pdemain-guard-executor'

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21963770

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