IBM Support

QRadar: Importing a password protected PFX certificate

Troubleshooting


Problem

How do I import a certificate in Personal Exchange Format (PFX) from a Microsoft Certificate Generator in to QRadar?

Symptom

Normally, customers who need to import certificates use the import script in /opt/qradar/bin/install_ssl_cert.sh -b add the path to the public key then add the path to the private key and the installation will error out with keys being reverted. Also there are no errors in the logs.

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations - IBM","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.1;7.2","Edition":"Enterprise","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21962506