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Installation of IBM SPSS C&DS Essentials for Python fails with 'No such file or directory' error

Troubleshooting


Problem

IBM SPSS Collaboration and Deployment Services (C&DS) Server has been installed and running without issue. It was determined to install C&DS Essentials for Python. The necessary requirments were done. Using Installation Manager the installation of SPSS C&DS Essentials for Python failed with this symptom.

Symptom

The log referenced by Installation Manager contained the following:

======================================================
Traceback (most recent call last):

  File "/opt/IBM/SPSS/Deployment/7.0/PythonEssentials/pathHelper.py",
line 59, in <module>
    createPthFile(p, options.installDir)

  File "/opt/IBM/SPSS/Deployment/7.0/PythonEssentials/pathHelper.py",
line 37, in createPthFile
    pthFile = open(file, 'w')

IOError: [Errno 2] No such file or directory:
'/opt/IBM/SPSS/Deployment/7.0/PythonEssentials/lib/python2.7/site-
packages/CaDSTools.pth'
======================================================

[{"Product":{"code":"SS69YH","label":"IBM SPSS Collaboration and Deployment Services"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Content Repository","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0;6.0;8.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21961723

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