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Installation fails to intall DB2 with error DBI1288E

Troubleshooting


Problem

A Tivoli Storage Manger Server installation fails to install DB2. The db2_install.log file logs error DBI1288E.

Symptom

The Tivoli Storage Manager Server installation in console mode reports that the installation of DB2 failed with the following message :

ANRI1020E: The DB2 installation failed. To review errors and correct any issues, review /var/ibm/InstallationManager/logs/native/tsm_logs/db2_install.log.

Cause

The umask is not set correctly or the /opt mountpoint is mounted with nosuid

Diagnosing The Problem

Review the db2_install.log file. in this case, the following error was logged :

ERROR: DBI1288E The execution of the program /opt/tivoli/tsm/db2 failed.
This program failed because you do not have write permission on the directory or file .


Review the permission of the db2 install directrory. For example :

ls -al /opt/tivoli/tsm/db2
drwxrwxrwx. 3 root root 4096 Jun 25 16:12 .
drwx------. 3 root root 4096 Aug 15 2014 ..
drwx------. 3 root root 4096 Aug 15 2014 client


Review the output of the umask system command. For example :

# umask
077

Resolving The Problem

Follow the steps below to resolve this issue.

  1. Set the umask to "022" in the shell running the installation using the umask command. For example :

    umask 022

    Note that the umask may also be set globally in the '/etc/profile' file.
  2. Make sure that /opt is not mounted with nosuid.
  3. Re-run the installation after removing the /opt/tivoli/tsm directory.

[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF025","label":"Platform Independent"}],"Version":"All Supported Versions","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 June 2018

UID

swg21961672

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