Troubleshooting
Problem
The mttrapd probe is able to start up manually on the command prompt but is not able to start up under the Process Agent.
Symptom
The debug log of the probe give error:
Error: E-UNK-000-000: Rules file '/opt/IBM/tivoli/netcool/rules/zzzzz.rules' line xxx: Failed to read lookup table file '$NC_RULES_HOME/include-snmptrap/CorrScore.snmptrap.lookup'
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"SNMP Probe","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"7.4.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg21960254