IBM Support

QRadar: High Availability - HA_manager fails to start (Go Active)

Troubleshooting


Problem

The customer installed\upgraded their HA hosts and after rebooting, the primary hosts ha_manager failed to start.

Symptom

The content of /var/log/qradar-ha.log shows the following error:
Mon Jun  8 21:09:06 BRT 2015: GoActive: Failed to acquire VIP

[{"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"High Availability","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

Log InLog in to view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Document Information

Modified date:
28 June 2022

UID

swg21959542