IBM Support

SBI Connect:Direct adapter does not trigger an SCC rule when it goes down.

Troubleshooting


Problem

A Sterling B2B Integrator (SBI) adapter is being monitored by a wildcard rule configured in Sterling Control Center (SCC), however when the adapter is brought down, the wildcard rule which should alert to this fact does not fire. The rule should fire based on the first 2 characters of the adapter's name, for example 'AB'

Symptom

No alert is generated.

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Adapters","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"6.0;5.4;5.3;5.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21958853