Troubleshooting
Problem
The engine is taking an excessive amount of time to start.
Symptom
The Sterling Control Center engine is taking an excessive amount of time to start. After the Control Center Web HTTP /HTTPS port (port 58082 by default) has started the user can get the Java Launch page to display but when the log in screen appears and they try to log in they get the error:
Unable to connect to Engine.
- Verify that the Host Name and Port Number are correct.
- If the Host Name and Port Number are correct, then the engine may not be running.
[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.4.2.1;5.4.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 December 2019
UID
swg21697030