HD82723: CERTIFIED VIDEO CARD INCREASE MEMORY USAGE COMPARED TO OTHERS .

APAR status

• Closed as suggestion for future release.

Error description

• certified video card increase memory usage
  compared to others
  this PC is exactly the same
  (hardware+drivers+software) as
  described in 3DS web site
  (http://www.3ds.com/support/workstations-
  peripherals/windows/certified-w
  orkstations-list/workstation-
  description/implementations/list/976/)
  =>PC2 HPworkstation XW4600 with graphic card
  nvidia qudra FX4600
  this PC is exactly the same
  (hardware+drivers+software) as
  described in 3DS web site
  (http://www.3ds.com/support/workstations-
  peripherals/windows/certified-w
  orkstations-list/workstation-
  description/implementations/list/988/)
  ==> settings <==
  Assembly Design workbench must be set by default
  at the
  opening of a CATProduct.
  General + Document + Linked Document
  Localization: Activate
  only "Other Folders" YES and put it in first position
  General + Performances + Undo: Stack size = 5
  General + Display + Performances + 3D Accuracy:
  Check Fixed = 0.2
  General + Display + Performances + 2D Accuracy:
  Check Fixed = 0.2
  General + Display + Performances + Level of
  Detail: Static = 1
  General + Display + Performances + Level of
  Detail: While
  Moving = 10
  General + Display + Performances + Pixel Culling:
  Static = 3
  General + Display + Performances + Pixel Culling:
  While Moving
  = 20
  General + Display + Visualization + Colors:
  Uncheck "Graduated
  color background"
  General + Parameters and Measure + Knowledge
  Environment +
  Language: check "Load extended language
  libraries"
  General + Parameters and Measure + Knowledge
  Environment:
  Uncheck All packages , Put in Package to load only
  "GSDPackage"
  Infrastructure + Product Structure + Cache
  Management + Cache
  Activation: check "Work with the cahe system"
  Infrastructure + Product Structure + Cache
  Management + Cache
  location : Define a CATCache directory
  Infrastructure + Product Structure + Cache
  Management + Cache
  Size: Uncheck "Check Maximum Size"
  Infrastructure + Product Structure + Cache
  Management +
  Timestamp : check "Check Timestamps"
  Infrastructure + Product Structure + Cache
  Management +
  Timestamp : check "GMT Timestamp Format"
  ==> end settings
  ==> ENVIRONMENT <==
  WXP SP2
  following environment variables :
  OMB_RESOLUTION_LINK_CACHING=1
  FORCE_SYNCHRO_ON_OPEN=1
  ONLY_ISO_MATRIX=1
  CATMAINWIN_INITIALIZE=1
  SHM_ONLY_CANONICAL_FLANGE=1
  AIRBUS_GM_HF=1
  CNEXTSPLASHSCREEN=NO
  CATNoStartDocument=YES
  ==> END ENVIRONMENT <==
  scenario :
  open the provided mfnx-mc01-s11-12-msn0001-
  mergedtest.CATProduct
  check memory used by CNEXT process
  on PC1 : 1 542 000
  on PC2 : 2 647 000
  We suspect the driver of graphic card quadro
  FX4600 to be the
  source of the problem
  consider that changing graphic card on thousands
  of PC cannot
  be considered as a workaround
  we remind that both configurations are certifed by
  DS
  Please also NOTE:
  this Catproduct is absolutly NOT a big one and such
  kinds of
  datas are used every day by thousands of users
  It is impossible to open bigger catproduct cuurently
  with
  configuration PC2 because we exceed usable
  memory of XP and we
  get a "click OK to terminate"
  ================
  This PMR is extremly critical
  thousands users are currently impacted
  .
  

Local fix

Problem summary

Problem conclusion

Temporary fix

Comments

• Dear Customer:  we have reviewed the problem report you
  submitted and determined that the function referenced is
  working within the scope of the original design specification.
  However we recognize the value of your feedback and will
  consider including resolution of this issue as a product
  enhancement in a future release, if one is made available.  We
  thank you for your input.
  Additional Closure Information:
  THIS
  APAR IS CONSIDERED AS A SUGGESTION
  FOR IMPROVEMENT FOR
  CATIA.
  PLEASE CONTACT YOUR SUPPORT DEPARTMENT IN
  ORDER TO
  OPEN A REQUIREMENT FORM.
  Additional Closure
  Information:
  Incident Diagnosis
  certified video card increase
  memory usage
  compared to others
  Development Request
  Justification
  Fixed with nvidia driver level superior or
  equal to
  178.71
  Answer and By-Pass
  ..
  

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels