IBM Support

Trying to move a sub folder leads to its parent folder disappearing from the Explorer

Troubleshooting


Problem

Attempts to move a sub folder, using the IBM Rational Design Manager(DM) web client, may result in the parent folder and the sub folder both disappearing from the Explorer, due to the fact that the parent folder becomes parent of itself.

Symptom

Steps to reproduce using the Design Manager Web Client:

  1. Create a folder called ParentFolder, in the Explorer

  2. Add a new folder called SubFolder to the ParentFolder



  3. Click on the Pencil icon on the right side of the SubFolder's Properties page (click to enlarge)

Expected Result: The Add Folder dialog pops up and you can choose which folder you want to move the SubFolder to.
Actual result: The Edit Folder dialog for the ParentFolder pops up instead.


    (click to enlarge)
If you then click on the Pencil to edit the location of the folder and choose the ParentFolder as the target,

    (click to enlarge)


and save the change,

    (click to enlarge)

the folder ParentFolder and its children disappear from the Explorer.


    and the model view point will show undefined:

Cause

This issue has been identified as a product defect under APAR PI32980.

Resolving The Problem

WORKAROUNDS:

Prevent the situation:

  1. Click on the Erase button to clear the current parent folder information, before clicking on the Pencil to edit the location of the SubFolder

    (click to enlarge)

  2. Click on the Pencil

  3. Move the SubFolder to the required location (for example, to ParentFolder2 as seen in the screenshot below). Note that this time you see the correct Add Folder dialog , from which you can choose the destination folder.


    (click to enlarge)

  4. Save the changes
  5. Note the correct name of the parent folder reflected after you refresh the page.


    (click to enlarge)


Correct the situation and retrieve the folder if it has disappeared:
  1. Use the search option on the top right corner of the page:




  2. Select the folder in the list of the search result:


    (click to enlarge)

  3. Clear the current folder information (as it is currently pointing to itself, which is incorrect)

    (click to enlarge)

  4. Save the change.

    (click to enlarge)

  5. Note that now the ParentFolder is visible again in the Explorer, and it also contains the SubFolder as expected:

(click to enlarge)

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Document Information

Modified date:
16 June 2018

UID

swg21695601

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