Troubleshooting
Problem
Scheduled backups are running for a long time and fail to complete successfully. A system notification is generated when a backup fails to complete for "Backup: The last scheduled backup exceeded execution threshold.".
Symptom
A system notification is generated when a backup fails to complete for "Backup: The last scheduled backup exceeded execution threshold.".
The following messages are also displayed in the /var/log/qradar.log file:
[Scheduled Backup]com.q1labs.hostcontext.backup.BackupRecoveryEngine: [WARN] [NOT:0150024101][<Console IP>/- -] [-/- -]Backup has exceeded its time limit of 10800s, canceling...
[Scheduled Backup]com.q1labs.hostcontext.backup.BackupRecoveryEngine: [ERROR] [NOT:0150023105][<Console IP>/- -] [-/- -]Backup Failed: TIMED_OUT
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtNAAQ","label":"Deployment"}],"ARM Case Number":"","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Versions"}]
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Document Information
Modified date:
31 March 2022
UID
swg21694955