IBM Support

QRadar Vulnerability Manager: Scans fail to start on newly installed or recently licensed 7.2.x installs

Troubleshooting


Problem

An automated task that verifies the internal QVM contract date on fresh installs or newly licensed QRadar Vulnerability Manager systems might prevent a scan from starting as expected.

Symptom

This issue can affect any QRadar Vulnerability Manager that is a new install or a newly licensed at version 7.2.x.

When this issue occurs, scans in QRadar Vulnerability Manager might not start a scan as expected. This is because the automated script that updates the contract date has not had the opportunity to run.

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Document Information

Modified date:
10 May 2019

UID

swg21694490