IBM Support

Collecting data: Read first for Guardium Appliances and Guardium STAPs on all platforms

Question & Answer


Question

For every problem, collecting data can aid in problem determination and save time resolving Problem Management Records (PMRs). Gathering this data before calling IBM support will help you understand the problem and save time analyzing the data. This document will help answer the question - "Which information should I collect?"

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Document Information

Modified date:
16 June 2018

UID

swg21693937