IBM Support

How do I monitor StoredIQ service status and restart services that have stopped?

Question & Answer


Question

How do I monitor StoredIQ service status and restart services that have stopped?

Cause

There are times where you may need to restart a service due to it becoming zombied, or to increase the logging level or after applying a patch. The following commands outline how to do so on the Appstack and the Dataserver and Gateway servers.

Answer

To get service status on the Appstack:
Issue command: /siq/bin/monit summary

To get service status on the Dataserver and Gateway:
Issue command: service deepfiler status

To restart all services on the Appstack:
Issue command: /siq/bin/monit restart all

To restart all services on the Dataserver and Gateway:
Issue command: service deepfiler restart

To restart an individual service on the Appstack:
Get service name from: /siq/bin/monit summary
Issue command: /siq/bin/monit restart <service_name>

To restart an individual service on the Dataserver and Gateway:
Get service name from: service deepfiler status
Issue command: /usr/bin/monit -c /etc/deepfile/monitrc restart <service_name>

[{"Product":{"code":"SSSHEC","label":"StoredIQ"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Platform","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6.0.2;7.6.0.1;7.6","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}},{"Product":{"code":"SSDTG7","label":"IBM eDiscovery Identification and Collection"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"StoredIQ Platform","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1;7.5.0.2;7.5.0.1;7.5","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSDUBN","label":"Policy Assessment and Compliance"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"StoredIQ Platform","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1;7.5.0.2;7.5.0.1;7.5","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSSHEC","label":"StoredIQ"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1;7.5.0.2;7.5.0.1;7.5","Edition":"All Editions","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 December 2020

UID

swg21693837

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