Troubleshooting
Problem
This problem occurs after you apply Version 5.3.1 patch 5. Audit log entry 1-3-1594 occurs repeatedly (likely five times). Process Control Event step should only be initiated when a trigger file exists for the condition. The program call does not find presence of that file, but customer reports viewing the file with Windows Explorer.
Symptom
Audit log contains 1-3-1594 and "Process Control - Condition_Check_File attempt #x" [likely occurs five times]
FindFirstFile(G:\filename.txt) returned INVALID_HANDLE_VALUE: The system cannot find the file specified.
[{"Product":{"code":"SS6V3G","label":"Sterling Gentran:Server for Microsoft Windows"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.3.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21692241