Troubleshooting
Problem
The iSCSI Qualified Name (IQN) from the target and host are unique. If you patch or upgrade a system were the OS revision is updated or reinstall an appliance, then the IQN could change which requires the connection to be re-established at the storage side.
Symptom
After an administrator upgrades QRadar system where the patch contains with an operating system upgrade or the administrator completes a reinstall the offboard storage is not available or attached. When you try to mount the storage, an error is generated because a valid device cannot be found. An investigation using dmesg (display message) returns the error "test WP failed, assume Write Enabled".
If you test these using a tool as fsck you will get a bad superblock message.
If you test these using a tool as fsck you will get a bad superblock message.
Despite all efforts you cannot mount the device, which is due to an IQN mismatch.
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Document Information
Modified date:
02 April 2020
UID
swg21691913