Troubleshooting
Problem
How do I capture the necessary information for intermittent MQ connection errors, queue failures, or other events that are difficult to capture or predict?
Symptom
Infrequent errors such as these can be difficult to capture in high traffic environments or when seen intermittently.
[mq][error] mq-qm(QueueManager): tid(43999265): Queue Manager Error: 'MQHost:1414' 'MyQueue'. Reason code - 2059 [network][error] xmlmgr(default): tid(43999265): Host connection failed to establish: MQHost : tcp port 1414 [mq][error] mpgw(MyMPGW): tid(26743983)[10.10.10.10]: The get call timed out before receiving any messages (Reason Code 2033) [mq][error] mq-qm(MyQM): tid(44084465): Queue Manager Error: 'MQServer.corp:1414' 'MyQM'. Reason code - 2059 |
Note that some of these are seen within mq error levels while others might be network errors related to the MQ server. There are many other log events that may behave this way.
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateway"},"ARM Category":[],"Platform":[{"code":"PF009","label":"Firmware"}],"Version":"All Versions","Edition":"Edition Independent","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 October 2021
UID
swg21690475