Troubleshooting
Problem
Clicking on a task item in the in-basket, (which opens the case details page) fails with the exception: CDEWG5808 The page cannot be opened because the page class
Symptom
CDEWG5808: The page cannot be opened because the page class <pagename> was not found. The following error occurred: Unable to get property 'onBroadcastEvent' of undefined or null reference.
[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21690254