Troubleshooting
Problem
This technote provides a list of must gather data to collect when encountering issues upgrading to the IBM Content Platform Engine (CPE) 5.2.x Workflow system. Collecting and providing this data to support will help expedite the troubleshooting process and the diagnosis of the problem.
[{"Product":{"code":"SSTHRT","label":"IBM Case Foundation"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Process Engine","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF016","label":"Linux"}],"Version":"5.2.1;5.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21689903