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Error message "Cannot load program arssockd" when attempting to start the OnDemand for Multiplatforms server

Troubleshooting


Problem

The IBM Content Manager OnDemand for Multiplatforms server does not start on an AIX platform.

Symptom

The following error message is issued when you try to start the Content Manager OnDemand for Multiplatforms server with the arssockd command on AIX:


    exec(): 0509-036 Cannot load program arssockd because of the following  errors:  
    rtld: 0712-001 Symbol
      get__Q2_3std13basic_istreamXTcTQ2_3std11char_traitsXTc__Fv was referenced from module arssockd(), but a runtime definition of the symbol was not found.  
    rtld: 0712-001 Symbol  
    putback__Q2_3std13basic_istreamXTcTQ2_3std11char_traitsXTc__Fc was  referenced  from module arssockd(), but a runtime definition  of the symbol was not found.
    rtld: 0712-002 fatal error: exiting.

[{"Product":{"code":"SSEPCD","label":"Content Manager OnDemand for Multiplatforms"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation \/ Upgrading Hints and Tips","Platform":[{"code":"PF002","label":"AIX"}],"Version":"9.5","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
17 June 2018

UID

swg21689747