Troubleshooting
Problem
After applying Guardium V9 64bit snif patch 9.0p1058 or above(e.g. V9 GPU300, 9.0p1067), snif may crash if running with 12 or more than 12 threads.
Symptom
Symptom 1:
In Guardium web GUI's "Guardium Monitor" -> "Buffer Usage Monitor" report, "TID" column keeps changing values which is the process ID of sniffer.
Symptom 2:
1. Issue cli command "fileserver" from cli console.
2. Open http://<collector hostname or IP> from web browser.
3. Click "Sqlguard logs".
4. Locate the "messages" file.
In the messages file, you may note following messages repeatedly:
Oct 31 15:23:50 guard01 snif: Guardium Sniffer Started
Oct 31 15:23:52 guard01 GuardiumSniffer[7374]: Guardium Sniffer license verified.
Oct 31 15:23:52 guard01 GuardiumSniffer[7374]: WTAP_SERVER: Started at Fri_31-Oct-2014_15.23.52.659
Oct 31 15:23:55 guard01 GuardiumSniffer[7374]: CRuleSet::CRuleSet(gdm::DB*): set_should_exit !! Exitig_mode = 0
Oct 31 15:23:55 guard01 snif: Guardium Sniffer Started
Oct 31 15:23:57 guard01 GuardiumSniffer[7451]: Guardium Sniffer license verified.
Oct 31 15:23:57 guard01 GuardiumSniffer[7451]: WTAP_SERVER: Started at Fri_31-Oct-2014_15.23.57.919
Oct 31 15:24:00 guard01 GuardiumSniffer[7451]: CRuleSet::CRuleSet(gdm::DB*): set_should_exit !! Exitig_mode = 0
Oct 31 15:24:00 guard01 snif: Guardium Sniffer Started
Oct 31 15:24:02 guard01 GuardiumSniffer[7519]: Guardium Sniffer license verified.
Oct 31 15:24:02 guard01 GuardiumSniffer[7519]: WTAP_SERVER: Started at Fri_31-Oct-2014_15.24.02.956
Oct 31 15:24:04 guard01 GuardiumSniffer[7519]: CRuleSet::CRuleSet(gdm::DB*): set_should_exit !! Exitig_mode = 0
Oct 31 15:24:04 guard01 GuardiumSniffer[7519]: CRuleSet::CRuleSet(gdm::DB*): set_should_exit !! Exitig_mode = 1
Oct 31 15:24:04 guard01 init: Id "snif" respawning too fast: disabled for 5 minutes
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9.1;9.0","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21689566