Troubleshooting
Problem
If you upgrade from Red Hat Enterprise Linux (RHEL) version 6.4 or 6.5 to 6.6, the IBM Rational DOORS interoperation server fails to start.
Symptom
After the upgrade to RHEL version 6.6, when you try to start the Rational DOORS interoperation server, this error is displayed:
{user@system˜}$ ./doors9 -interop -data 36677@localhost brokerHost localhost -brokerPort 61616
[%wc] Registry Editor
Information in /opt/IBM/Rational/doors/current/DOORS/mw/arch/system/international.reg has been successfully entered into the registry.
/opt/IBM/Rational/doors/current/DOORS/bin/arch/doors.exe: symbol lookup error: /usr/lib/libXext.so.6: undefined symbol: _XGetRequest
[{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Installation","Platform":[{"code":"PF016","label":"Linux"}],"Version":"9.5;9.5.0.1;9.5.0.2;9.5.0.3;9.5.0.4;9.5.0.5;9.5.1;9.5.1.1;9.5.1.2;9.5.1.3;9.5.1.4;9.5.1.5;9.5.1.6;9.5.2;9.5.2.1;9.5.2.2;9.5.2.3;9.5.2.4;9.5.2.5;9.6;9.6.0.1;9.6.0.2;9.6.0.3;9.6.0.4;9.6.1;9.6.1.1;9.6.1.2;9.6.1.3;9.6.1.4;9.5.0.6;9.5.1.7;9.5.2.6;9.6.0.5;9.6.1.5;9.6.1.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
01 May 2020
UID
swg21689169