Troubleshooting
Problem
The Case Manager v5.2.x minimum required (minor) version of Internet Explorer 11 is 11.0.10 (with IE-11 update KB2962872).
Symptom
If you use an older minor version of Internet Explorer 11 as your browser, you might experience unexpected behavior in Case Manager.
For example, in Case Manager Client, you might not be able to view cases.
[{"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Case Manager Admin Client","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"5.2.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
swg21688764