IBM Support

通过远程连接打开SPSS产品时,收到许可证错误信息。从本地打开同一产品时没有错误。

Troubleshooting


Problem

在一个服务器类型的机器上安装了单机版或站点版许可证客户端。在服务器端打开客户端时,产品可以正常使用。如果通过远程连接(比如,RDP/Terminal Services/Citrix)打开同一客户端时收到以下错误信息: SPSS/Statistics: Error # 7001 There is no license for SPSS for Windows. This command not executed. Specific symptom number: 18 Or Error # 2072 There was an unanticipated problem with the license for this product. This command not executed. Specific symptom number: 88 Amos: No valid license for Amos was found. (1, 18) Or No valid license for Amos was found. (11,88) Clementine / Modeler: No license key found: Sub-code 18 Or License error: miscellaneous key-related error. Error sub-code: 88

[{"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Not Applicable","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21678865