IBM Support

InfoSphere Guardium patch installation is stuck at "Preparing to install patch" status

Troubleshooting


Problem

When installing Guardium patch, you issue CLI command "show system patch installed" and notice that the status of the currently installed patch is always "Preparing to install patch" and never changed.

Symptom

When installing Guardium patch, you issue CLI command "show system patch installed" and notice that the status of the currently installed patch gets stuck at "Preparing to install patch".

[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"10.0;10.0.1;10.1;10.1.2;9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 November 2018

UID

swg21678625