HD62934: INSTALLATION : DOCUMENTATION: IF CATIA DOC IS INSTALLED AFTER E NOVIA DMU DOC, THE AUTOMATION DOCUMENTATION HOME PAGE IS NOT AC

APAR status

• Closed as program error.

Error description

• INSTALLATION : DOCUMENTATION: IF CATIA DOC
  IS INSTALLED AFTER ENOVIA DMU DOC, THE
  AUTOMATION DOCUMENTATION HOME PAGE IS
  NOT ACCESIBLE.
  .
  Scenario:
  1. Install the V5R17SP04 ENOVIA DMU
  documentation (all).
  2. Install the V5R17SP04 CATIA documentation
  (all).
  3. Open the CATIA documentation homepage in a
  browser.
  4. Move the cursor over the Infrastructure icon to
  display the Infrastructure documentation icons.
  .
  OBSERVATION:
  The Automation Documentation Home Page icon
  appears with a NO symbol (red circle with diagonal
  line).
  .
  EXPECTED RESULT:
  The automation documentation should be opened
  correctly.
  .
  .
  

Local fix

Problem summary

• INSTALLATION : DOCUMENTATION: IF CATIA DOC IS INSTALLED AFTER E
  NOVIA DMU DOC, THE AUTOMATION DOCUMENTATION HOME PAGE IS NOT AC
  C
  INSTALLATION : DOCUMENTATION: IF CATIA DOC
  IS INSTALLED AFTER ENOVIA DMU DOC, THE
  AUTOMATION DOCUMENTATION HOME PAGE IS
  NOT ACCESIBLE.
  .
  Scenario:
  1. Install the V5R17SP04 ENOVIA DMU
  documentation (all).
  2. Install the V5R17SP04 CATIA documentation
  (all).
  3. Open the CATIA documentation homepage in a
  browser.
  4. Move the cursor over the Infrastructure icon to
  display the Infrastructure documentation icons.
  .
  OBSERVATION:
  The Automation Documentation Home Page icon
  appears with a NO symbol (red circle with diagonal
  line).
  .
  EXPECTED RESULT:
  The automation documentation should be opened
  correctly.
  .
  .
  

Problem conclusion

• null
  ==========*===========*==========
  THIS PROBLEM WILL BE FIXED ON CATIA VERSION
  5 RELEASE 18 GA level.
  .
  Incident Diagnosis
  DMU installation installed 2 relevant files, so CATIA
  did not istalled the same. The index file based on
  that is bad resulting in the beavhior.
  .
  Correction Explanation
  Now the index file generation is not based on logs.
  .
  Answer and By-Pass
  Install CATIA documentation first.
  .
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  CATIA V5 NT>XP

• Fixed component ID

  569151000

Applicable component levels

• R518 PSN

     UP