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Creating Change Management template in Rational DOORS does not list any values for the RCR Submit Form

Troubleshooting


Problem

Attempts to create a new Change Management template in IBM Rational DOORS gives an empty drop down for the RCR Submit Form option

Symptom

Steps to Reproduce:

  1. Login into DOORS

  2. Navigate to Change Management > Define Configuration Templates

  3. Click on Create in the Define Configuration Templates window

  4. Fill in the details in Step 1

  5. Click on Next

In Step.2 Requirements Change Management there is no value available in the drop down for RCR Submit Form

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"","label":""}],"Version":"4.0.4;4.0.5;4.0.6;5.0","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Integrations: IBM","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.5;9.5.0.1;9.5.0.2;9.5.1;9.5.1.1;9.5.1.2;9.5.2;9.5.2.1;9.6","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
01 May 2020

UID

swg21678271