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Reciving 404 Page Not Found accessing Maximo on WebSphere 8.5.5

Troubleshooting


Problem

When running Maximo after installing WebSphere 8.5.5 you receive a Page Not Found error when trying to access Maximo via the Web Server.

Symptom

You will receive a page not found 404 message when trying to access Maximo via the Web Server, cluster environments won't load balance correctly.

[{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"System Related","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
18 September 2025

UID

swg21677288