NullPointerExceptions with Oracle DB after upgrade to Rational Team Concert 5.0

Troubleshooting

Problem

Data migration from IBM Rational Team Concert (RTC) v4.x to v5.0 with Oracle DB yields error “Initializing Load Wizard" and unusable SCM functions.

Symptom

Many operations on workspaces and streams result in a NullPointerException. Among others, these operations include loading or deleting a workspace, and showing repository files in a component.

Error when loading:


  'Initializing Load Wizard' has encountered a problem.
  An internal error occurred during: "Initializing Load Wizard".
  java.lang.NullPointerException

A stack trace might look like this:

!ENTRY org.eclipse.core.jobs 4 2 2014-06-10 17:51:26.916 !MESSAGE An internal error occurred during: "Initializing Load Wizard". !STACK 0 com.ibm.team.repository.common.transport.ServiceMethodInvocationError: java.lang.NullPointerException at com.ibm.team.repository.transport.client.RemoteTeamService.getAppropriateException(RemoteTeamService.java:634) at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:506) at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:193) at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43) at com.sun.proxy.$Proxy32.configurationFetch(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606)

Workspaces and streams become disconnected from internal configuration information during data migration.

Cause

This issue had been reported as a defect which can be tracked in the following Jazz.net work item and in APAR PI20749.

319678: Unable to find workspace configuration leads to NPE after migration from 4.0.6 on Oracle

Resolving The Problem

If you have already migrated your database or plan to migrate from CLM 4.0.x to CLM 5.0, contact IBM Rational Technical Support for a hotfix. Quote APAR PI20749 mentioned in the cause section.

*Leverage the Jazz Community*
The Jazz based products have an active community that can provide you with additional resources. Browse and contribute to the User forums, contribute to the Team Blog and review the Team wiki. Refer to technote 1319600 for details and links.

[{"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Repository","Platform":[{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.0","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Product Synonym

Rational Team Concert

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Document Information

Modified date:
16 June 2018

UID

swg21676229

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