IBM Support

EZD1287I TTLS Error RC: 5002 and ICH408I DIGITAL CERTIFICATE IS NOT DEFINED

Troubleshooting


Problem

When using zSecure Server (CKNSERVE) with AT-TLS protection, the connections between zSecure Servers fails after the personal digitial certificates are renewed or recreated. (This technote is actually relevant to any AT-TLS environment using ClientAuthType SAFCheck)

Symptom

ICH408I USER(CKRTASK ) GROUP(CKRUSERS) NAME(ZSECURE STC USER    )
  DIGITAL CERTIFICATE IS NOT DEFINED.  CERTIFICATE SERIAL NUMBER(02) SU
  BJECT(CN=CKNSAMP1.OU=ZSECURE.O=IBM.C=US) ISSUER(CN=CKNCA.OU=ZSECURE.O
  =IBM.C=US).                                                          
EZD1287I TTLS Error RC: 5002 Initial Handshake                  
  LOCAL: ::FFFF:9.42.46.43..7173                                      
  REMOTE: ::FFFF:9.42.46.44..9023                                      
  JOBNAME: CKNSERVE RULE: CKN_SERVER_1                                
  USERID: CKRTASK GRPID: 00000002 ENVID: 00000003 CONNID: 00002DB2

[{"Product":{"code":"SSPQTM","label":"IBM Security zSecure Admin"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"zSecure Admin","Platform":[{"code":"PF035","label":"z\/OS"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB70","label":"Z TPS"}}]

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Historical Number

85924;015;866

Document Information

Modified date:
19 June 2026

UID

swg21675837