Troubleshooting
Problem
You just installed IBM Security Guardium S-TAP (S-TAP) product on your server but it is not working and the following error is logged in one or more of the logs:
[] Tap_controller::init failed Opening pseudo device /dev/guard_ktap No
such file or directory []
Symptom
The following error is logged in one or more of the logs; for example, in the system log file ( /var/log/messages ), or in the <GIM directory>/central_logger.log for environments using Guardium Installation Manager (GIM):
Tap_controller::init failed Opening pseudo device /dev/guard_ktap No such file or directory Additionally:
/dev/*ktap* does not exist
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"9.0;9.1;9.5","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21675665